I am struggling to pay. What help is available?

If you’re struggling with your finances, you can contact our Pound Advice service for help.

Funded by the L&Q Foundation and run by an organisation called We Are Digital, the service can help you manage your finances better, with independent and confidential face to face support. Here are their contact details:

Tel: 0203 475 2221
Text: pound and your name to 60777
Email: pound@we-are-digital.co.uk 

You can also speak in confidence to your Income Officer at L&Q – just call 0300 456 9996 (option 2, then option 3).

You may also seek independent advice e.g. from a Citizen’s Advice Bureaux or a housing or benefits advice service.

Did this answer your question?

Yes No

Thank you for your feedback.

We're sorry you didn't find this answer useful. Please tell us why this was the case so we can improve our response.

We can't reply to your feedback so please don't include any personal details.