I have rent arrears, can I set up a payment arrangement?

If you have rent arrears, we can help you set up a payment arrangement.

We'll usually ask for a minimum of £5 per week until the debt is cleared.

To set up an arrangement, please contact our customer service centre on 0300 456 9996.

If you're struggling to afford your rent and other bills and would like some support to manage your money better, please contact Pound Advice by calling 0207 475 2221 or by email at pound@we-are-digital.co.uk.

You can also text ‘Pound’ to 60777 for a call back or visit the Pound Advice website for more information.

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