What are third party management costs?

On estates where we do not own the freehold, a third party managing agent normally provides some or all the services.

The freeholder of the estate employs this managing agent and they charge us for the services supplied.

We then recharge these costs to our residents, as per the terms of the lease and head lease agreements.

To find out more about these costs, please contact our customer service centre on 0300 456 9996.

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